Refund policy

Cancellation Right / Returns Policy

You have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send a notice of cancellation in writing via email and return the goods in their original, unopened and unused condition.

Due to the nature of the product, and hygiene reasons we are unable to offer refunds or returns on any purchases of products after they have been opened/used. 

You can submit your cancellation notice to info@franksremedies.com.

This does not affect your statutory rights.