Clears pores by lifting away hard water mineral deposits, trapped oils & daily impurities without harsh surfactants
De-stresses reactive skin with calming adaptogens + anti-inflammatories to help relax aggravated, tight-feeling skin
Fades marks by supporting a brighter, more even-looking complexion (ideal for post-breakout marks)
Renews Skin Barrier with nutrient-rich oils, ceramide-supporting lipids + minerals for smoother, more comfortable skin
Benefits (Tap to Learn More)
A powerful anti-reactive cream cleanser, that nurtures skin without harsh surfactants, to maintain your skin's acid mantle integrity. Helps renew a compromised skin barrier & restore the appearance of skin health.
Ashwagandha adaptogens & naturally cleansing Neem, counter the effects of hard water stress, whilst natural micro-exfoliants clear & buff away aggravating mineral deposits.
Nutrient-rich Rice Bran Oil, Sea Moss & Zinc support skin health & aid its natural healing process to promote radiantly clear, clean, stress free skin.
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Hard water clearing focus: targets the mineral deposit problem mainstream cleansers ignore
Dry cleanse enriching: massage onto dry skin first to break down buildup before adding water
Micro-exfoliating support: gentle physical polishing from Sea Moss & Ashwagandha to help lift deposits
Barrier-first cleansing: cleanses by lowering surface tension rather than relying on harsh surfactants
PURPOSE
A hard-water targeted cream cleanser that clears pore-blocking mineral deposits, comforts stressed skin, and leaves your complexion looking fresh, soft and balanced.
✔️ Helps remove hard water residue that can contribute to congestion and rough texture
✔️ Cleanses without that “squeaky” stripped feeling
✔️ Supports a calmer-looking complexion for reactive, stressed, city-exposed skin
✔️ Leaves skin feeling nourished, comfortable and ready for the rest of your routine
ABOUT
This treatment cleanser brings you the 2-step Japanese double cleanse tradition to thoroughly cleanse skin, creating a "blank canvas" for optimal absorption of serums & moisturisers.
This Beauty Restoring Creamy Cleanser streamlines the double cleanse process - traditionally a cleansing oil followed by gel-based face wash - with a 2-in-1 hybrid formula that honours the core philosophy of the Japanese routine.
When you first use it, it starts as a cream, then transforms into a milk-like emulsion. Ashwagandha adaptogens and Sea Moss physically interact with your skin to buff away hard water mineral deposits and complexion blockers.
This gentle resurfacing accelerates your skin’s innate renewal cycle, revealing radiant skin and a renewed barrier that’s resilient and protected against stress and breakouts.
NATURAL POWERS
Rice Bran Oil – An East Asian beauty staple that helps nourish and support the skin barrier with essential fatty acids for a softer, smoother feel.
Neem Seed Oil – Naturally cleansing and skin-soothing, helping lift residue and support clearer-looking pores.
Ashwagandha Root Powder – An adaptogenic botanical with gentle micro-exfoliating action to help physically buff away mineral buildup and support stressed-feeling skin.
Irish Sea Moss – Mineral-rich sea botanical that forms a comfort-giving veil to help reduce dryness and support a healthy-looking barrier.
Jojoba Seed Oil – A skin-identical lipid that helps balance oil feel and support the acid mantle with a silky, non-greasy finish.
Safflower Seed Oil – Deeply moisturising and barrier-supportive to help soothe a stressed, irritated skin barrier. Also known to support the skin’s natural healing process.
Bisabolol – A clinically used skin-calming ingredient that helps reduce the look and feel of irritation and supports a comfortable complexion.
Vitamin E – Antioxidant support to help defend skin from environmental stress and dryness.
Extra Glycerine (5%+) – A powerful humectant that helps bind moisture into the skin so cleansing feels hydrating, not drying.
HOW TO USE
Dry Cleanse Method (best results):
Dispense 5-6 pumps into hand & massage onto dry skin in circular motions for at least 30 seconds.
Once face is completely covered, add a small amount of water to emulsify, then massage again.
Rinse well with lukewarm water or a warm, damp wash-cloth for best results.
FOR ENHANCED SUPPORT:
Once emulsified, leave on skin for up to 3 minutes before rinsing.
Fragrance free (scent comes from natural plant-based actives)
Free from harsh surfactants for a more barrier-respectful cleanse
2-in-1 cleanser inspired by traditional double cleansing, made simpler
Suitable for young, first-time problem skin (12+) and stressed, reactive complexions
Can be used as a hydration mask (leave on after emulsifying)
Free from GMO’s, parabens, mineral oils & harsh ingredients actives
PRESS & RECOGNITION
BBC-featured skincare for stressed, breakout-prone skin.
Frank’s Remedies is BBC-featured and press-recognised for a holistic approach to stressed skin and breakouts. Our formulas are vegan, made in London, and trusted by thousands of customers, with brand features across BBC 1, ELLE, and CBS News.[1]
100% recyclable or biodegradable packaging – end to end. With sustainably sourced ingredients & vegan alternatives
PRESERVING FRESHNESS
Purposefully chosen product packaging to best naturally preserve & retain freshness of our remedies
SUPPORTING MARINE LIFE
We use recycled ocean plastic for our Miracle Waters Face Wash, helping to clean the oceans & support marine life
ETHICAL RELATIONSHIPS
Responsibly sourced, with high-moral ethical standards, fostering ethical relationships with farmers to ensure fair pay
FAQ
Is this good for sensitive or reactive skin?
Yes. This cleanser is designed to be anti-reactive and non-stripping, supporting the acid mantle and helping skin feel calm and comfortable after cleansing.
What is “hard water” and why does it matter for skin?
Hard water contains higher levels of minerals (like calcium and magnesium) that can leave residue on skin. Over time, this can contribute to dullness, rough texture, and congestion if cleansing is not removing buildup effectively.
What is dry cleansing?
Dry cleansing is when you massage your cleanser onto dry skin first, before adding water. This helps the oils and emollients in the formula “grab” onto sunscreen, light makeup, excess oil, and daily grime. After 30–60 seconds, you add a small amount of water to emulsify (turn it milky), then rinse or cloth-off.
Why it helps (especially in hard water areas):
It can help lift away buildup more effectively before water hits the skin.
It reduces over-rinsing and helps avoid that tight, stripped feeling.
It is a gentle way to polish away dullness and support smoother-looking skin.
If you do not see any improvement after 30 days of use, you can request a full refund of the purchase price. This is designed to let you try the cleanser with confidence and see how your skin responds over a full routine cycle.
How fast is delivery
Orders placed before 12pm (Monday to Friday) are dispatched the same day. You will receive an email with your tracking link as soon as your order is on the way. Free UK delivery is available on orders over £35.
"Once You Go Frank, Your Spots Don't Come Back"
- Flo, UK Customer
'Your products are so amazing and work so well! My skin feels so healthy using your products compared to store bought! Thank you
- Gracie, UK Customer
'@franksremedies ahhh!! Soooo happy how my skin is improving !! Definitely going to be less worried about my skin in my wedding photos'
- Amy, UK Customer
'Love the cream! It's been great for the red bumps (keratosis pilaris) I've had & it's all now cleared'
- Ellis, UK Customer
'Miracle Waters has been such a lifesaver 🫶 It has helped my skin to reduce breakouts, and my skin seems brighter!'
- Licensed esthetician
'Love the products, I never feel let down by my skin & always get compliments on my complexion'
- Maleika, Model
Frank's Remedies always for the win. Best skincare around 💚
Beverley, UK Customer
'My go-to when my skin gets stressed & needs TLC. Skin feels balanced and supple!... I can’t recommend it enough!'
“I never knew what to do when I started to get acne, it was a bit shocking as it came up all of a sudden. I love the products, and I am happy my skin is clear and I feel really confident now.” - Alana, 16, UK
“These remedies have been a saviour - the blemishes on my forehead are gone. Thank you so much for creating them, they help keep my skin in check and make my skin glow. Really quick and easy to use too.” - Alex, 22, UK
"I had a lot of red spottish marks under my skin for years. I’ve been using franks remedies for about six months now and within the first two weeks all of the red marks surfaced. I washed with the miracle waters face wash every morning and every night as well as spritzed with the calming face spritz and I creamed with the clearing face cream (which actually does clear!) - Aysha, 20's, UK
NATURALLY ACCELERATING THE SKIN CLEARING PROCESS
Tackling all 4 stages of the skin clearing process simultaneously. Helping break the vicious cycle of recurring breakouts
I’ve been using this on and off for years but it’s the only face wash I come back to because it doesn’t cause breakouts and is helping smooth my skin tone. Now I have the subscription option set up so a new bottle arrives as I finish the last one.
Love this natural product, makes my skin look and feel great. I also have two other products from Franks Remedies, which I also love, so natural and no nasties.