If you have been Googling “BBC skincare routine”, start here

Some skincare goes viral on TikTok. Some brands get discovered through a pitch. But this one happened the old-school way: live testing, real reactions, and documented results on BBC 1.

Frank’s Remedies was featured on BBC 1’s The Customer Is Always Right, where first-time customers tried the routine on air and the results were showcased as part of the UK’s Top Inventions segment.

For the highlights and the full breakdown, start here.

The Customer Is Always Right vs Dragons’ Den: what’s the real difference?

Dragons’ Den is a pitch. The Customer Is Always Right is a test.

That distinction matters, especially in skincare, where anyone can promise the world. On The Customer Is Always Right, our products were actually tested and documented, and the routine was showcased as one of the 'UK’s Top Inventions'. It was not a “trust me” moment. It was a “watch it happen” moment.

And the response was huge. We did £100,000 in sales in 24 hours, the biggest the show has seen, because viewers could see the difference in real time.

Want to see what was shown and why it worked? See BBC feature page

What was featured: the Ready Steady Clear Kit (3-step routine)

The routine featured is the Ready Steady Clear Kit. It is a simple 3-step system designed to support clearer-looking skin by working with your skin, not stripping it into submission.

Why it works: a holistic approach (not a single “miracle product”)

Most people have tried a “hero product” that promises everything, then leaves skin feeling stripped, stinging, or more reactive. Frank’s Remedies is built around a routine that supports multiple needs at once: cleansing, calming, and barrier support. That is often what breakout-prone skin is missing.

You can see the full 3-step breakdown (with the BBC context) here:

The BBC-proven 3 steps (what to do morning and night)

Here is the simple structure:

• Step 1: Miracle Waters Face Wash - Cleanse to remove buildup without stripping
• Step 2: Antioxidant Face Gel - Calm and support stressed-looking, reactive skin
• Step 3: Clearing Face Cream - Hydrate and protect so skin can stay balanced

Who this routine is for

This routine is a strong fit if you:

• get recurring breakouts and feel like nothing stays consistent
• feel tight or reactive after “strong” acne products
• want a simple routine you can actually stick to
• want natural, vegan skincare that focuses on long-term skin health

Where to start

If you want the kit featured on BBC 1, start here - Ready Steady Clear Kit link

If you want the BBC highlights, proof, and full routine breakdown, go here.